My A/C unit suddenly stopped working and I needed quick help on a Friday with a long holiday weekend approaching. On Thursday evening, I called Mark Roberts, owner of West-O-Plex Air Conditioning & Heating, due to their reputation and proximity to my home. Mark showed up first thing in the morning. He is very professional, competent and did an excellent job. He even took the time to show and explain to me the problem of the failing A/C unit. His fee was fair and I trust Mark with future maintenance service. So, if you are in need for Air Conditioning and Heating service, this is the company I can highly recommend. U. Smith
Excellent service!!! Told me if they had to come back out let them know. They did come back out, fixed the issue and didn't charge me anything
We needed our air condition serviced so we called in the morning to schedule someone to come look at it. Jason came out the same day and took care of everything for us. Fast, friendly, and professional service.
Scott & Angela Stumbo
Our A/C had been freezing off and on for a few days. We could not get the temperature below 73 before the freezing started and then we would have to shut the system off for several hours. When we are stuck at home during a pandemic, with outside temps increasing daily, we need our A/C working. Called West-O-Plex and they got us in on the same day. Jason was very professional, honest, and great customer service. He explained the issue thoroughly, answered all our questions, and fixed our unit! Our A/C is working beautifully again and cooling in no time. Thank you so much for all your help!! Highly recommend!!!
Kristina Lybarger Garrison
I needed a complete AC redo. Not only did they do it properly, half of my house vents were in floor other half was in ceiling which was a problem trying to have air go from 1 side of house to the other, so they fixed it correctly moving all vents to the ceiling (which I prefer). I'm pretty sure my electric bill will be much better this summer. If you need AC/Heating work and you call anyone else hopefully you get lucky, if you want to know it's done right at a fair price call these guys.
Geek N The Beauty
I needed a complete AC redo. Not only did they do it properly, half of my house vents were in floor other half was in ceiling which was a problem trying to...
Great People, Great Service, Great Price. Jason is a true professional and expert. After troubleshooting our failing Air Conditioner, he quickly identied the problem. He explained the problem in detail providing pictures to visually illustrate why system had failed. Pointing out the safety risks left by another AC technician a few years back. Jason also put forth much effort to find required parts for our aging AC system. Local vendors did not have the part; however, eventually found a vendor in Carrollton. Jason kept me informed throughout entire process. Phenomenal service by Jason. Overall, the entire staff was courteous, professional and timely in repairing our AC. Highly recommend their services. Thank you.
Best AC company around they are off top the best
bought a new property for my growing business - found out it needed a complete new ac and heat system -after calling pages and pages in the phonebook i called westoplex and man i'm i glad i did!!!!! Mark treated us with respect and was honest and fair...his team exceeded our expectations and i will be recommending him to all of my friends and business associates in the future!!!!! WESTOPLEX ROCKS!!!!
THIS COMPANY IS HONEST AND RELIABLE I WOULD RECOMMEND THEM TO ANYONE NEEDING AC SERVICE OR INSTALLATION!!
I met Mark while asking for AC repair advice at a local electrical supply store. When I found out that his service call rate is very affordable, I asked if he could come by and take a look at the unit. He ended up coming over to diagnose it immediately. It was a simple issue with the control board and he had it running again in 10 minutes. I'll be sure to call his company next time I need any AC related service.
These guys are awesome! They've done work at my home, my aunt's home and our family business and they have done really good work. Mark's experience and...
Great service and price! Our A/C died on one of the hottest days of summer and all other companies I called said they could fit us in maybe 2 or 3 days. These guys said they would fit us in same day and arrived 3 hours later. Pinpointed problem and had it fixed in 20 min. They are very knowledgable and honest. I do not usually leave reviews, but I felt compelled to after this experience. I highly recommend.